Professional Skills for Secretaries (PSS)
The Professional Skills for Secretaries (PSS) program is designed to enhance the core skills and competencies required for secretarial and administrative roles.
- Duration
- 3 days
- Level
- advanced
- Format
- Virtual Learning, Classroom
- Language
- EN
Program overview
The Professional Skills for Secretaries (PSS) program is designed to enhance the core skills and competencies required for secretarial and administrative roles. This three-day virtual course focuses on improving organizational, communication, and time-management skills, enabling participants to excel in their roles and contribute effectively to their organizations.
Learning outcomes
Participants will:
Develop effective organizational and time-management skills. Learn to handle correspondence and communication professionally. Gain insights into managing schedules, meetings, and administrative tasks efficiently. Enhance interpersonal skills to build productive workplace relationships. Understand best practices for maintaining confidentiality and professionalism.
Who should attend
This program is ideal for:
Secretaries and administrative professionals aiming to enhance their skills. Executive assistants and office managers seeking professional development. Individuals aspiring to build a career in secretarial or administrative roles. Professionals looking to improve their efficiency and effectiveness in administrative functions.
What's included
- Full course materials & workbook
- Networking with peers across industries
- Light refreshments and lunch (in-person sessions)
- Certificate of completion
- Post-program advisor follow-up